[1]
R. A. Prasad, K. Ramprakash, K. Kunal, and C. J. Arun, “Digital Engagement and Customer Loyalty in Retail: The Mediating Role of Perceived Service Quality”, Int. Ins. Law. Rev., vol. 33, no. S4, pp. 491–508, Sep. 2025, doi: 10.65677/iilr.33.S4.28.