ROY, Deepankar; BHALE, Uday Arun; BEDI, Harpreet Singh; RAY, Samrat. Evaluating Uni-Dimensional versus Multi-Dimensional Approaches to Customer Engagement–Satisfaction Relationships. International Insurance Law Review, Sussex, U.K., v. 33, n. S5, p. 1–17, 2025. DOI: 10.64526/iilr.33.S5.1. Disponível em: https://lumarpub.com/iilr/article/view/33.S5.1. Acesso em: 12 dec. 2025.