PRASAD, R. Arun; RAMPRAKASH, K.R.; KUNAL, Kishore; ARUN, C. Joe. Digital Engagement and Customer Loyalty in Retail: The Mediating Role of Perceived Service Quality. International Insurance Law Review, Sussex, U.K., v. 33, n. S4, p. 491–508, 2025. DOI: 10.65677/iilr.33.S4.28. Disponível em: https://lumarpub.com/iilr/article/view/33.S4.28. Acesso em: 29 jan. 2026.